infoedge blog

Insights, information and viewpoints from an infoedge perspective.

Chatbot Fail? Chatbots Can be Great, but What are the Pitfalls? Part 2

Posted by Regina Liang on Apr 30, 2019 9:07:00 AM

This post is co-authored by Regina Liang and Charles Plummer, representing the Customer Experience and Information Analytics services. Contact Regina or Charles to learn more. 

Read More

Topics: Information Analytics, Customer Experience

The Keys to Unlock Your Competitive Edge

Posted by Marc Jaffrey on Aug 24, 2016 11:55:00 AM

With every credit card transaction or click of the mouse, your customers are telling you something. Through their behavior, they’re showing insight into their thoughts, wants and needs. Is your business set-up to harness this powerful data?

Read More

Topics: Information Analytics