infoedge blog

Insights, information and viewpoints from an infoedge perspective.

AI-powered chatbots -- a faster way to engage

Posted by Regina Liang on Sep 11, 2018 9:34:17 AM

Machine learning will soon give rise to true artificial intelligence (AI), and has already become an integral aspect of customer engagement innovation.

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Topics: technology, innovation, machine learning

How Patient-Facing Technology Helps Remediate a Quarter Trillion Dollar Problem

Posted by Christina Carson on Mar 10, 2017 1:08:00 PM

Consumerism is sweeping the healthcare industry as patients play an increasingly larger role in the decisions affecting their health, and this comes with higher patient expectations.

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Topics: Healthcare, telehealth, technology, connected health